Child Safeguarding Policy
Every child who plays, learns or travels with Champions Factory has the right to feel safe, to be heard and to be treated with respect. Our Child Safeguarding Policy sets out how we protect children in all our activities, in Bulgaria and in every country where we work, and it applies to our staff, volunteers, coaches, partners and every organisation we fund. We apply zero tolerance to violence, abuse, exploitation and neglect of children.
Our key principles
The child comes first
Every decision is taken in the best interests of the child, and every child has an equal right to protection, whatever their background, ability or identity.
Children are heard
Children help shape the rules of our activities. They know who to talk to, and they hear back about what happened after they raised a concern.
Safe people
Everyone in contact with children presents a criminal record certificate, gives two references, signs our code of conduct and is trained before working with children.
Safe sport
Our code of conduct is written for training halls, changing rooms, camps and travel. Adults never use shouting, humiliation, punishment by exercise or any form of physical discipline.
Every concern is acted on
Every concern reaches our Safeguarding Officer within 24 hours, and we notify the Bulgarian child protection authorities as the Child Protection Act requires.
Same standards for partners
Every partner and every organisation we fund, including schools and sport clubs, must meet the same safeguarding standards as a condition of the agreement.
The policy follows the four areas of the Keeping Children Safe International Child Safeguarding Standards (Policy, People, Procedures, Accountability), the UN Convention on the Rights of the Child, the Lanzarote Convention, Commission Recommendation (EU) 2024/1238 and the Bulgarian Child Protection Act.
How to report a concern
If you are worried about a child
- If a child is in immediate danger, call 112.
- Tell our Designated Child Safeguarding Officer within 24 hours. You do not need to be sure: if you are worried, report it.
- Write down what you saw or were told, in the child’s own words, with the date and time.
- Do not investigate yourself and do not speak to the person you are worried about.
Anyone who raises a concern in good faith is protected from any reprisal.
Who to contact
| Designated Child Safeguarding Officer | Katerina Gyurovakaterina@championsfactory.bg |
| Deputy Safeguarding Officer | Hristina Aminhi@championsfactory.bg |
| Emergency, a child in immediate danger | 112 |
| National Child Helpline, free and anonymous, 24 hours | 116 111 |
| State Agency for Child Protection | +359 2 933 90 10 |
| Safer internet hotline | 124 123 |
На български
Всяко дете, което спортува, учи или пътува с „Чемпиънс Фактори“, има право да се чувства в безопасност, да бъде чуто и да бъде уважавано. Нашата Политика за закрила на детето се прилага за служителите, доброволците, треньорите, партньорите и всички организации, които финансираме.
Ако се тревожите за дете, свържете се с нашия отговорник по закрила на детето, Катерина Гюрова, на katerina@championsfactory.bg. Ако детето е в непосредствена опасност, обадете се на 112. Националната телефонна линия за деца 116 111 е безплатна и работи 24 часа.
